Privacy Policy

1. Introduction

Markopolo Foreign Employment Agency ("we", "us", or "our"), located at 185, Thaladuwa Road, Negombo, Sri Lanka, is committed to protecting the privacy of all individuals who use our services, visit our website, or engage with us in any capacity.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information in connection with our overseas employment recruitment services.

2. Information We Collect

We may collect the following categories of personal information:

• Identity Information: Full name, date of birth, NIC number, passport number, and passport expiry date.
• Contact Information: Mobile number, email address, and home address.
• Employment Information: Work experience, skills, certifications, educational qualifications, and employment history.
• Documents: Passport copies, CV/resume, certificates, medical records, and photographs.
• Employer Information: Company name, contact details, job descriptions, and manpower requirements (for employers).
• Usage Data: IP address, browser type, pages visited, and time spent on our website (collected automatically).

3. How We Use Your Information

We use your personal information for the following purposes:

• To match you with suitable overseas job opportunities.
• To process your job application and communicate with potential employers on your behalf.
• To verify your identity and eligibility for overseas employment.
• To comply with SLBFE regulations and Sri Lankan government requirements.
• To coordinate visa applications, medical examinations, and documentation processing.
• To communicate with you about your application status and job opportunities.
• To improve our services and website experience.

4. Sharing Your Information

We may share your personal information with:

• Overseas Employers: Verified international employers who have submitted genuine manpower requirements.
• Government Authorities: Sri Lanka Bureau of Foreign Employment (SLBFE), Department of Immigration and Emigration, and relevant embassies.
• Medical Facilities: SLBFE-approved medical clinics for pre-employment medical examinations.
• Service Providers: Travel agencies, insurance providers, and document processing agents involved in your placement.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include secure document storage, restricted staff access, and confidential handling of all candidate files.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Candidate files are typically retained for 5 years from the date of last activity, after which they are securely destroyed.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal requirements).
• Withdraw consent for processing your information at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us at info@markopoloemployment.lk or visit our office.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. We use localStorage to save your theme preference (dark/light mode) and to cache vacancy data for faster loading. No personal tracking cookies are used.

9. Third-Party Links

Our website may contain links to third-party websites such as WhatsApp and Google Maps. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

10. Children's Privacy

Our services are intended for adults of working age (18 years and above). We do not knowingly collect personal information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Address: 185, Thaladuwa Road, Negombo, Sri Lanka
• Phone: +94 77 081 8330 | +94 77 081 0602
• Email: info@markopoloemployment.lk
• SLBFE License No: 3662